Privacy Policy
This Privacy Policy applies to GO Online Store, Inc. (collectively, the "Site"), when you visit our website (collectively, the "Website"), use our services, make purchases from the Site, or otherwise communicate with us about the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean a customer, website visitor, or any other person about whom we collect information pursuant to this Privacy Policy who is a user of the Services.
Please read this Privacy Policy carefully and become familiar with it. By using or accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our privacy policy or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and any other considerations required by applicable law.
How we collect and use your personal information
To provide our Services, we have collected personal information about you from a variety of sources, as set out below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, to provide or improve the Services, to comply with applicable legal obligations, to enforce applicable Terms of Use, and to protect or appropriate the Services, our rights, and the rights of other users or others.
Personal information we collect
When we use the term "personal information", we are referring to information that identifies, describes, relates to, or can recognize you. The sections below describe the categories and specific types of personal information that we collect.
Information we collect directly from you
Our Children's Services Information you submit directly to us may include:
- Contact information may include your name, address, telephone number, and email.
- This information may include your name, billing address, shipping address, order, payment confirmation, email address, and phone number.
- Account information includes your username, password, security questions, and other information used for account security purposes.
- Customer support information also includes information you choose to include in your communications with us, for example, when you send a service message to your child.
Some features of the Service may require you to provide certain information about yourself directly to us. You can choose not to provide this information, but then you may not be able to use or access those features.
Information we collect about your usage
To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, such as device information, information browser, network connection information, IP address, and other information related to your transactions with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third-party services, such as vendors and service providers, who collect information on our behalf.
- Companies that support our Site and Services, such as Shopify.
- Our payment processing service collects payment information (such as bank account, credit or debit card information, and billing address) to fulfill our contract with you, fulfil your order, and provide the products or services you request.
- When you visit our site, open or click on emails sent by us, or use our services or advertisements, we or external services that we partner with may automatically collect certain information using online tracking technologies such as views, web beacons, software development kits, libraries of external services, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy, see also the " External Service Websites and Links" section below.
Purpose of Use of Personal Information
- Providing Products and Services. We use Customers' personal information to provide the Services to fulfill our contracts with Customers, such as processing payments, fulfilling orders, sending notices related to returns and exchanges or other transactions depending on the Customer's account and purchases, creating, maintaining and otherwise administering the account, arranging for deliveries, and processing returns and exchanges and other uses and features related to the Customer's account. We also use Customers' personal information to enhance their shopping experience by allowing Shopify to match Customers' accounts with other services selected by the Customer to provide the Services. In such cases, Shopify will process your information in accordance with the Privacy Policy and Consumer Privacy Policy.
- We may use your Personal Information for marketing and promotional purposes, including to send you marketing, advertising and promotional communications via email, text message, or postal mail and to display advertisements for our products and services.
- Security and Fraud Prevention. We use your Personal Information to detect, investigate, or for some time be involved in fraudulent, fraudulent, or potentially fraudulent activity. If you choose to register an account with the Service, you are responsible for keeping your account credentials safe. We strongly encourage you not to share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
- Because it is our legitimate interest to respond to you, provide an effective service and maintain our business relationship with you.
cookie
Like many websites, our Site uses cookies. For specific information about the cookies we use to run your store on Shopify, please see https://www.shopify.com/legal/cookies . We use cookies (in our legitimate interests of managing, improving and optimizing our services). We may also allow third parties and service providers to use cookies on our Site to better customize services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies, but you can set your browser to remove or reject cookies using your browser controls. Please note that blocking cookies may not completely prevent information from being shared with external services, such as advertising partners.
How we disclose your personal information
In certain circumstances, we may disclose your personal information to external services for contractual performance purposes, legitimate purposes, and other reasons that are contrary to this Privacy Policy.
- Merchants or other third-party services that perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide services or serve ads to you. Our business and marketing partners use your information in accordance with their Privacy Notices.
- When you instruct, request, or otherwise consent to us disclosing certain information to external services (such as, with your consent, when shipping products to you or when you use our social media widgets or login integrations).
- Cooperate with our affiliates or other companies within our group for our own beneficial interests.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, warrants, and similar requests), to enforce applicable Terms of Use, and to protect the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal information and sensitive personal information about our users for the purposes described above under "How We Collect and Use Your Personal Information" and "How We Disclose Your Personal Information":
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We will not use or disclose sensitive personal information without your consent or for the purpose of drawing inferences about you.
External Websites and Links
Our Site may provide links to websites and other online platforms operated by Third Parties. If you follow a link to a site that is not affiliated with or controlled by us, please review the privacy and security policies and other terms of use of that site. Your information (including any information you share on a Third Party social networking network platform) may be subject to no restriction on use by us or the Third Party and may be viewable by other users of the Service and/or users of the Third Party platform.
Children's data
The Services are not intended for use by children, and we do not collect personal information about children on an ad-hoc basis. If you are a parent or guardian of a child who has provided us with personal information, you may request that we delete that personal information by contacting us at the details provided below.
As of the effective date of this Privacy Policy, we are not aware of any "shared" or "sold" (as those terms are defined under applicable law) the personal information of individuals under the age of 16.
Information Security and Retention
Please be aware that no security measures are perfect or impenetrable and we cannot guarantee "perfect security." Additionally, any information you transmit to us may not be secure.
The length of time that we retain your personal information will vary depending on various tasks, including whether the information is needed to maintain your account, provide you with services, comply with our legal obligations, resolve disputes, and enforce other applicable agreements and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal information.
- Right to access/right to know : You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to erasure : You may have the right to request that we erase the personal information we hold about you.
- Right to rectification : You may have the right to request that we correct any inaccurate personal information we hold about you.
- Right to portability: Under certain circumstances and after certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we transfer that information to an external service.
- Restriction of Processing : You may have the right to request that we stop or restrict the processing of your personal information.
- Withdrawing Consent : Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- If we refuse to process your request, you may have appropriate rights to challenge our decision.
- Managing your communication preferences : We may send you promotional emails. You may unsubscribe from receiving these emails at any time using the subscription options provided in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.
You can exercise these rights where indicated on our site or by contacting us using the details set out below.
We will not discriminate against you because you have these rights. Before we can provide you with a substantive response to your request, we may need to collect information, such as your email address and account information, to verify your identity. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. To do so, we will require the agent to provide documentation that you have authorized them to act on your behalf. We may also require you to verify your identity directly with us.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the details provided below. If you are not satisfied with how we have responded to your complaint, depending on where you live, you may have the right to challenge our decision by contacting us using the details provided below or by lodge a complaint with your local data protection authority.
Overseas users
Please be aware that we may transfer, store and process your personal information outside the country in which you reside. Your personal information may also be processed by our staff, external service providers and partners in those countries.
When we transfer your personal information outside of Europe, we will use recognised transfer protocols such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the UK relevant jurisdiction, unless the data is transferred to a country deemed to provide an adequate level of protection.
contact address
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to retain any rights available to you, please contact us at info@geton.co.jp.